Sphere Pro has an international distribution network. Distribution is allowed in various countries, but it depends on exclusive agreements in certain areas. Logistics and shipping constraints may also limit some regions, but we strive to find solutions despite external factors like customs and shipping capacity.
Delivery time depends on factors such as the reseller’s location. If you’re in the same country or a nearby region as the warehouse, delivery will be faster. International orders may take longer due to customs and transportation. Other factors include stock availability and shipping methods.
For orders within the European Economic Community, Sphere Pro covers the shipping costs. For other locations, the customer is responsible.
No.
Contact Sphere Pro support and submit a complaint with photos or videos of the issue. If the problem is due to a manufacturing defect, we will refund your money.
About Exclusivity and Market
Sphere Pro offers regional exclusivity based on geographic areas and specific conditions, such as achieving annual sales targets. Resellers are expected to actively promote the brand through events, advertising, and other efforts. Exclusivity is formalized through a contractual agreement with specific terms and conditions.
Sphere Pro manages competition by using recommended pricing, dividing territories, and maintaining constant communication with resellers to avoid duplication of efforts and conflicts.
Yes, resellers are allowed to sell products on their own websites, but not on third-party platforms. Sphere Pro provides marketing materials to help with digital promotion. Specific policies on online sales and pricing will be discussed.
Sphere Pro uses formal agreements to clarify the rights and responsibilities of both the brand and the reseller. Policies include minimum sale prices and territorial exclusivity to avoid direct competition in the same area. If there is already a distributor in a country, we direct interested parties to the existing distributor.
This can happen if there’s no exclusivity agreement. In such cases, it’s possible for other resellers to sell the same products in the same area. If territorial exclusivity is granted, competing resellers would be limited to areas outside the assigned territory.
About Internationalization
Yes, Sphere Pro products comply with local regulations, quality standards, and certifications in different markets. Catalogs are also translated into local languages to better serve international markets. The Sphere Pro team provides support to ensure products are fully adapted.
Yes, Sphere Pro offers multilingual support and provides documentation such as catalogs in various languages. The website is also available in multiple languages.
Internationalization primarily affects shipping costs. Factors include geographic distance, package weight and volume, and local customs duties and taxes, which vary by country.
About Reseller Partnership
Generally, there are several benefits to becoming a Sphere Pro reseller. Firstly, resellers receive special pricing and may have the possibility of exclusivity in their geographic area. Additionally, Sphere Pro offers product training and support to help you sell products effectively. The high-quality, competitively priced products make them easier to sell and build customer trust.
Requirements can vary depending on the reseller, but generally, you need a registered business or commercial license to enter into a sales agreement. We prefer resellers with prior experience in the sector and a commitment to sales volume. Reliable distribution capacity and adherence to brand policies and company values are also important.
To register, visit the official Sphere Pro website and go to the ["Become a distributor"](https://sphere-pro.eu/contact-us/) section. There you’ll find a registration form to complete with your details. After submission, we’ll contact you to discuss the necessary documentation, evaluation, and approval process. We’ll also go over contract terms and provide support.
The minimum order depends on factors such as the reseller’s qualifications, sales area, and market potential. This will be determined through discussions with the reseller and the Sphere Pro team.
No.
About Support and Sales
Yes, Sphere Pro provides promotional and marketing materials to support product sales. These include catalogs with detailed product information, high-quality photos, physical promotional items like flags, stickers, and backpacks, as well as marketing assistance for emails, social media, and more.
Sphere Pro provides a variety of tools and support to help you increase sales, including sales training, tutorials, and detailed product information. We can also assist in optimizing your sales strategies and provide guidance on presenting product features and benefits.
Yes, discounts may be available for large-volume purchases. This will need to be discussed and agreed upon beforehand.
The full catalog is available on the Sphere Pro website. If it’s not visible, contact our team for access to the digital catalog.
